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Josh Dutcher

Senior Software Engineer

Open to opportunities
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Seasoned Software Engineer with over 20 years of experience in engineering, technical product management, and project and team management. Spearheaded high-impact initiatives, instrumental in optimizing data storage and API development, ensuring system reliability. Proven track record in incident management and process improvement.

Known for entrepreneurial spirit, high-quality service, transparent communication, emotional intelligence, and critical thinking. Decisive leader who demonstrates adaptability, agility, and strong relationship-building skills. Passionate about contributing to social justice and equity causes and developing technology solutions that support a promising future.
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Work History
  • Contract position for the 2024 presidential election cycle
  • Led a high-priority project focusing on the transformation and delivery of incoming survey response data to NGP VAN, a principal stakeholder, delivering 20.4 million records in the 2 months leading up to the 2024 election.
  • Constructed and iterated on data pipelines in python including command line utilities, and AWS infrastructure including lambda functions, DynamoDB, IAM, SNS, SQS, and Snowflake data warehouse.
  • Automated ETL of incoming data to Snowflake using Snowpipes.
  • Manage critical incidents: facilitate teamwork and delegate tasks to maintain team focus on rapid reslution.
  • Gathered project-specific requirements from stakeholders, prepared action plans and estimates, and developed clean, scalable code to extend the API and automate processes for a recently deployed client application: Medicare.gov Plan Finder. Diagnosed and resolved critical incidents, deploying code solutions that minimize downtime. Prepared approachable documentation and wrote unit, integration, and smoke tests. Communicated technical concepts to non-technical stakeholders during product demo meetings. Observed user research sessions, integrating insights into product development and improvement roadmaps. Participated in post-incident retrospectives to identify opportunities for continuous process improvement.
  • Contributed to development of a robust solution that maintained 100% uptime during 2022 Open Enrollment, served a peak of 80,000 requests per minute, and enabled 982,000 people to enroll in Medicare coverage.
  • Played a key role in developing custom extract, transform, load (ETL) process, written in Go and Bash, which imported millions of health insurance plan data points from multiple providers daily and optimized data storage in Postgres.
  • Facilitated informal discussions between engineering and product teams to improve non-technical stakeholders’ understanding of technical processes in an Agile/Scrum environment. Provided talking points to product managers.
  • Reviewed job applicants’ technical submissions as part of the interviewing/hiring process.
Company Description
Ad Hoc is a digital services company that helps the federal government better serve people.
Company website
https://www.adhocteam.us
  • Designed, built, delivered, and maintained software solutions, translating business requirements into technical specifications and managing project estimates and scheduling. Created technical documentation. Researched and resolved issues with stability, security, and performance. Troubleshot server issues, maintained SQL databases, resolved bottlenecks, and enhanced existing code. Participated in design and code reviews. Assisted with architecture, design, implementation, and deployments of SmartVMA applications, AWS, and Azure. Administered and configured AWS services, including EC2 instances, Route 53, and S3.
  • Designed and implemented a custom PHP API server for an updated mobile app, including OpenAPI 3.0 specifications and auto-generated API docs. Increased response speed by as much as 1000%.
  • Authored Azure functions to automate ETL of vendor data from FTP site to SQL Server production database, reducing human interaction and speeding up the process by 15%.
  • Created a virtual machine image using Vagrant, Windows Server, Chocolatey, and PowerShell scripts, providing engineering team members with identical, custom, standardized development environments to eliminate deployment errors due to environment or configuration inconsistencies.
  • Introduced modern software workflow procedures, including version control. Transitioned pull requests, code reviews, and deployments from FTP uploads to Git, vastly reducing deployment errors and supporting the quick location of issues.
Company Description
BG Products provides aftermarket automotive maintenance products and services.
Company website
https://www.bgprod.com/
  • Performed back end API development in a fast-paced startup environment. Built content-driven sites on topics in sports, finance, and real estate, using various data environments and proprietary engines to create auto-generated content for those sites. Collaborated with cross-functional teams to develop numerous products in a short time.
  • Rewrote a custom PHP data-fetching engine that powered a stock market website. Reduced API calls by 98% and monthly costs by $18,000 while improving data accuracy and timeliness.
  • Led a team of developers to plan, build, and launch an AI-driven football website, meeting or beating all deadlines.
  • Headed a cross-functional team to create and document new company-wide software development standards, providing a reference point for new employees regarding coding syntax, formatting, and general procedures and philosophy.
  • Directed a team to conduct mobile ad industry research related to the company’s existing products; presented findings to C-level managers, avoiding a likely unprofitable investment by advising against building the product for mobile.
  • Created and deployed back end service-layer APIs using Lumen framework to power sports and real estate websites. Wrote custom, automated ETL processes to aggregate data, including images, used to auto-generate content.
Company Description
SNT Media created powerful tools and white-labeled content for their publishing partners to easily increase engagement and drive revenue.
  • Coordinated with QA, management, and operations teams to develop, debug, and deploy mobile and web products for this provider of mechanical integrity, coating, fireproofing, and fabric maintenance inspection services. Focused on the development and maintenance of PK’s primary product, intelliSPEC, an iPad application for use in capturing oil and gas equipment and facility safety inspection data and providing real-time reporting.
  • Collaborated with a cross-functional team to build and deploy a critical comprehensive back end application that enabled customers to manage inspection configurations and data.
  • Built a complete API server that allowed the iPad app to exchange inspection data with servers. Minimized payload to accommodate inspection locations’ poor wireless signals.
  • Programmed the intelliSPEC server-side code using CakePHP MVC framework and front end interface using Kendo UI JavaScript framework.
  • Played a key role in preparing intelliSPEC for market launch and adoption by customers such as BP, Dow, Koch Industries, and ExxonMobil.
Company Description
PK Technology builds software products and services used by customers in the energy industry.
Company website
https://www.pksti.com
  • Assisted campus IT and Construction projects with data entry & validation.
  • Coordinated project status communications between departments and managers responsible for various project stages.
  • Executed other special research and data aggregation projects as instructed by the Director.
  • Assumed responsibility for developing and managing the Coalition’s website, http://www.transitioncoalition.org/, an interactive educational tool used for teaching secondary educators and college students how to teach students with learning and developmental disabilities.
  • Conceived, programmed and maintained web applications for other Coalition projects.
  • Provided management and custom development work on other online learning platforms used by faculty & students at KU and other partner universities.

Internet Manager

Mike Steven Automotive Group
March 2010 to July 2010
Full-time
Wichita, KS
  • Created and managed online presences for a family of major auto dealerships in Wichita including Volkswagen, Infiniti, Kia, Mitsubishi, and more.
  • Designed and built custom inventory management application to automatically link dealership websites to internal inventory system.
  • Managed and developed online presences for ancillary Mike Steven enterprises.
  • Built and deeply customized a Wordpress website for the magazine
  • Coordinated and co-ran monthly meetings with freelance staff to brainstorm and plan each issue
  • Created weekly HTML e-mail newsletters to subscribers which generated 25% of our total
    web traffic
  • Acted as the magazine’s social media representative, engaging with readers, customers, and the community, driving traffic to the website and increasing general interest in the magazine
  • Overhauled the corporate website from the ground up by implementing a full visual redesign and back-end restructuring of the site, integrating pre-existing static content into a database-driven architecture and refactoring and replacing obsolete code.
  • Consulted and advised managers from all divisions of the company on business decisions involving the corporate website.
  • Collaborated with product managers to place updated content on the website, including marketing bulletins, press releases, product data sheets, and software downloads.
  • Created a custom content management system for the website allowing non-technical employees to maintain their own content.
  • Developed, managed, and provided customer support for existing web product (“Vitals”), working within the existing code structure to enhance the application while preserving existing functionality.
  • Quickly learned ColdFusion, becoming fluent in less than six months.
  • Managed a wide variety of custom development projects for clients, putting modifcations through the full software life cycle of scope definition, work estimates, development, testing, and implementation.
  • Applied a full visual overhaul to the Vitals application, implementing CSS, design, and layout standards, and greatly enhancing UX/UI.
  • Provided tier 2 customer support, communicating directly with users and providing timely resolutions.
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